Deluxe dog bath
First, the dog's coat and skin is evaluated to determine which products are best for each dog. Next, the dog gets brushed out by hand. Then, the dog gets an all-natural berry facial. With the Prima system, each dog gets 2 shampoos and a conditioner.
Finally, each dog is hand-dried. Dogs sensitive to the dryer are given snoods. Every dog has its ears cleaned and all four paws have nails cut and then filed to smooth them. We also trim the fur in between every paw pad. Dogs are given a sanitary trim upon request. Anal glands are expressed upon request.
What makes our service superior to others?
- We have an unrivaled perfect safety record.
- We use exclusively all-natural products from the United States, Italy, and Japan.
- We don't dilute our products with water so each dog gets the full benefit of the therapeutic products.
- We use state of the art Prima system.
- Our bathers are highly trained and we customize each dog's formula and service to fit the dog's skin and coat.
Safety protocols
- We have an impeccable safety record, unlike other grooming shops in town.
- We never leave a dog alone. Our groomers give your dog their undivided attention. They are not on cellphones.
- We especially never leave a dog on a grooming table unsupervised, because dogs jump and can hang themselves.
- We don't have electric tables so dogs cannot get crushed under them.
- We hand dry our dogs, not in metal cages where they can roast.
- We have a relationship with one of the top veterinarians in town in case a medical incident occurs on our watch, Dr. Winters. This has never happened but if there was any medical incident you would be immediately called.
- Our groomers were hand selected for their talent and especially for their gentle and caring dispositions with dogs. We are true animal lovers.
Frequently asked questions
Do you accept dogs that are not spayed or neutered?
We do not accept any puppies or dogs who are not spayed or neutered for the safety of other furry clients.
What areas do our customers come from?
Our customers come from all across Los Angeles, but mostly from neighborhoods around West Hollywood and Beverly Hills. We are located near the Sunset Strip, but are conveniently close to The Bird Streets and Trousdale Estates.
Do you offer dog training?
Not at this time, but we’ve found that socializing the dogs in our dog daycare facility leads to a more calm and friendly personality for our daycare clients.
Do you offer boarding overnight?
Absolutely! Rather than locking dogs up in kennels overnight, we partner with our dog loving staff to offer boarding services from the comfort of their homes. Then they bring your fur babies in to work each day for all day dog daycare, socialization, and playing – sending you cute updates along the way so that you can enjoy your travel stress-free and guilt-free.
How long does dog grooming or a dog bath take?
The time of a grooming appointment changes depending on doggie size and the services requested. A typical bath is 1 hour and a typical Groom is 2 hours. A time of estimated completion is provided at the beginning of the appointment. Many of our a la carte services take under 10 minutes depending on stylist availability.
Do you offer cat grooming in West Hollywood, CA?
Groom has stylists who specialize in grooming cats. Please call our salon for more information about scheduling and pricing.
What are the health benefits of professional dog grooming?
Your expert dog groomer is another resource to help keep your fur baby healthy. Our professional dog groomers begin every service by checking them from head to paws with our pet care check, as part of the grooming experience. This helps spot warning signs of any potential health concerns. In some cases, our groomers have helped in the early detection of cancer by noticing both gradual and rapid changes in a pet's health. While grooming can never replace routine check-ins with a veterinarian, it can still be life-saving, making groomers an important part of your dog’s routine. Here are some other health benefits of professional pet grooming:
- Veterinarian-approved safety standards
- Care check to spot physical and behavioral changes
- Discovery of early warning signs of illnesses
- Detection of parasites
- Dietary recommendations
Are daycare packages refundable?
No, because daycare packages are discounted sale items. All sales are final. Every package expires after date stated at purchase.
Special arrangements to extend packages are made on a case by case basis, but client must speak with Toni for exceptions.
Have a question that's not here?
Call Now (310) 492-5222Dog Daycare
At Groom, we offer dog daycare in our state of the art wellness facility. Dog parents get to focus on their busy days while their fur babies get a happy, loving experience.
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Dog Grooming
The signature groom features an expert dog groomer, and starts with a stunning cut & style. Then it includes a bath, healthy ear cleaning, anal gland expression, careful brush-out, teeth brushing, facial & paw pedicure.
Learn MoreFirst Line of Defense
With every service, we check for common health issues. We offer a full check-up and inspection to identify and address any health care related issues; we are your first line of defense for early detection and preventive treatment as soon as any health concern starts.
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